Submit a Maintenance Request

Quick, Easy, and Tracked Through Your Portal

Submit non-emergency maintenance requests through the tenant portal. For emergencies, call us immediately at 859.687.9791.

What Qualifies as an Emergency

Call us immediately at 859.687.9791 for any of the following:

  • Water leaks or flooding
  • No heat in cold weather
  • No AC in extreme heat
  • Gas leaks or smell of gas
  • Sewage backup
  • Security issues (broken locks, broken windows)
  • Electrical hazards

How to Submit a Request

  1. Log Into the Tenant Portal
  2. Click "Submit Maintenance Request"
  3. Describe the Issue and Upload Photos
  4. We Assign a Vendor and Schedule the Work
  5. Track Updates Through the Portal
Tenant Portal Login