Full-Service Repairs

At Home Forward, one of the promises we make to our clients is that we will provide qualified and competitively priced repair solutions. . One of the biggest ways we go above and beyond is through our in-house Repairs Team, a service most property managers simply can’t offer.

While many companies rely entirely on third-party vendors, we’ve built a dedicated internal team that handles repairs efficiently, professionally, and with a homeowner’s mindset. This gives our clients faster turnaround times, better cost control, and more consistent results.

WHY OUR REPAIRS DEPARTMENT MAKES A DIFFERENCE

• Faster Response Times
  Because we’re not waiting on outside vendors, our team can respond to maintenance requests quickly. Our average response time from request to completion is 3 days or less, helping us keep residents happy and properties well-maintained.
• Cost-Effective Repairs
  We control quality and pricing in-house, so you’re not overpaying for markups or mystery labor rates. On average, our repair services cost 15% less than the same work on the open market, giving you affordable, reliable results without compromise.
• Trusted Technicians
  Our repair professionals are fully vetted, trained, and committed to doing the job right. You can feel confident knowing every technician is someone we know and trust.
• Smarter Property Care
  With direct access to your property history and resident communication, our team ensures repairs are handled with full context—and with your long-term property value in mind.
• 24/7 Availability for Emergencies
  Our team is ready when it matters most. Nights, weekends, or holidays—we’re here to protect your property around the clock.

WHAT WE HANDLE IN-HOUSE

• General maintenance & repairs
• Plumbing clogs
• Basic electrical
• HVAC servicing & troubleshooting
• Turnovers & move-out prep including Paint & Drywall
• Basic decks and fencing up to full replacement
• Basic Lawncare
• Emergency repairs
• Preventive maintenance planning

WHAT WE OUTSOURCE

• Escalated issues that require a license (Plumbing, Electrical, HVAC)
• Electrical that requires a license
• Appliance repair
• Pest Control
• Roofing
• Structural
• Snow removal
• Multi-Family Lawncare